Frequently Asked Questions
Can I keep the free gifts if I return the product?
Answer:
No, the gift is only free with purchase.
Can I call to order?
Answer:
If you are having trouble placing the order online or prefer to order via phone, please contact one of our Customer Service Representatives at (888) 945-3830 and we’ll be more than happy to place the order for you.
What is your return policy/trial offer?
Answer:
Your 30 Day Trial Offer starts from the day the product is delivered. If you’re not completely satisfied within 30 days of receipt, contact our customer service department at (888) 945-3830 to arrange for a return authorization and a refund. Your return must be postmarked within 7 days of receiving return authorization. All refunds will be in the amount of the product price only. Shipping and processing charges are non-refundable.
Do you accept Checks/Money Orders?
Answer:
Money Order payment option is available for Pay in Full only. To pay with a Money Order please call Customer Service at (888) 945-3830 to place your order. Please make Money Order payable to Your Baby Can Read for the full amount and mail to the address below. Make sure to include your full name and shipping address. Mail it to: Your Baby Can Read, P.O Box 9468, Pueblo, CO 81008
How can I track my order?
Answer:
Once your order has shipped, you will receive an email including an order number, customer service and tracking information. (If you do not receive an email confirmation, please check your blocked email or spam folder for emails sent from yourbabycan.com).
Why didn’t I receive an order confirmation?
Answer:
If you do not receive an email confirmation, please check your blocked email or spam folder for emails sent from yourbabycan.com.
Is it available in different languages?
Answer:
The Your Baby Can Read Early Language Development Program system is currently available in English and Spanish. However, we are currently translating the Program into even more languages.
Is early reading placing undue pressure on the parents and babies? Shouldn’t babies just play?
Answer:
The natural state of a baby is to be curious and to enjoy learning. Babies and toddlers have tens of thousands of new brain connections forming every second. They learn naturally if they see words at the same time they hear them. Babies and toddlers generally love reading and books. They enjoy the quality time that they receive from their parents. Research shows that the earlier a child is taught to read the more likely the child will actually enjoy reading later in life. Babies and toddlers have fun playing with words just like they love other types of play.
Will this Program benefit children over the age of 5?
Answer:
The most natural window of language development is during the infant and toddler years up to 5 years old. However, a child outside of this age range can still benefit from the Program.
When should a baby start?
Answer:
The best time to begin is when the baby develops visual tracking or the ability to follow moving objects with the eyes. There are numerous reasons why parents should start early:
A baby's brain thrives on stimulation and development at a phenomenal pace... Nearly 90% during the first 5 years of life.
It is fun to read.
This can be a great bonding experience for babies and parents.
